Investigation – During the last two years, giants in the sector have started a technological mute that transforms uses at all operational levels.
Two years after the “chatgpt phenomenon”, the banking sector has not suffered the earthquake announced by the prophets of digital interruption. However, the great French banks seem to be involved in a technological mute whose effects are already felt at all operating levels. “The sector is hypercurrential, and it is a matter of not losing the brand. Whenever possible, the generative AI obtains a path and redrawed,” says Mathieu Gosselin, associated with Bartle’s consulting firm.
“To date, there are more than 850 cases of use at user scale,” explains even Hugues, director of data activities at BNP Paribas. The first …